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FAQ's

Frequently Asked Questions

At WoodNest, we want to ensure your shopping experience is smooth and hassle-free. Below are some of the most common questions we receive. If you have any further inquiries, feel free to reach out to us—we're here to help!

What materials are your products made from?

Our products are crafted from bamboo, a sustainable, renewable material known for its durability and eco-friendly properties.

How do I care for my bamboo products?

To maintain the beauty of your bamboo items, simply wipe them clean with a damp cloth. Avoid prolonged exposure to water and store them in a dry, cool place.

Do you offer international shipping?

Currently, we offer shipping within the United States. However, we plan to expand our shipping options in the near future. Stay tuned!

Are your products really eco-friendly?

Yes! All our products are made from bamboo, a renewable resource that helps reduce deforestation. We also use sustainable practices in both sourcing and manufacturing.

How can I track my order?

Once your order has shipped, you'll receive a tracking number via email to track your shipment online.

How long will it take to receive my order?

Orders typically ship within 1-2 business days, and delivery takes 5-7 business days depending on your location. You’ll receive a tracking number to monitor your order’s progress.

Can I change or cancel my order after it’s been placed?

Once an order is placed, we begin processing it immediately. However, if you need to make a change or cancel your order, please contact us within 24 hours, and we’ll do our best to accommodate your request.

Do you offer any discounts or promotions?

Yes! We offer special promotions throughout the year. Subscribe to our newsletter or follow us on social media to stay updated on the latest discounts and exclusive offers.